Collection and Use of Personal Information When You Visit Our Web Site
If you choose to contact us on the web site via electronic mail, you are required to give us your name and e-mail address, and will have the option of providing other information, such as your company name, address, telephone number and fax. Such information is mainly for correspondent purposes. Questions, comments, and other communications that we receive generally are not retained as permanent records. Please note that it is possible that any mail – electronic or paper that we receive could become part of the permanent record of Universal Bank, if the mail is part of materials that are scheduled for permanent retention.
Universal Bank’s web site is directed to the general audience. We do not knowingly solicit or collect personal information from children on our site.
We do not use “cookies” (a cookie is an entry placed in a file on your hard drive by the web site that allows it to monitor your use of the web site).
How We Use the Information
If you provide your name and other information, Universal Bank will maintain the information to process your request or inquiry. Please note that e-mail is not necessarily secure against interception, and e-mail features in this web site are not encrypted. If your communication is very sensitive, or includes personal information like your bank account or social security number, you might want to send it by postal mail or contact our branch staff.
Restrictions on Information Sharing and Disclosure
Information received from the web site is kept confidential. We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless:
- You request or authorize it.
- The information is provided to help complete a transaction initialed by you.
- The disclosure otherwise is lawfully permitted or required.
Security of the Web Site
For the security of our web site and to ensure that the site remains available to all users, Universal Bank uses software programs and professionals to monitor network traffic and identify unauthorized attempts to upload or change information that may otherwise cause damage.
Limited Employee Access to Information
We have procedures that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and special training programs.
Respect of Right to Privacy
Universal Bank's privacy policies and procedures will be followed regardless of whether you transact business with us at a branch, by telephone, via mail, or e-mail. When you send e-mail to a Universal Bank mailbox and other personal identifying information, we may retain it for future correspondence with you. The information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties.
We feel that it is very important for you to understand our commitment to personal privacy and our use of information. Please understand that you can visit our web site without providing us with any personal information anytime that you want to learn about our products and services. We do not collect personal identifying information about visitors to our site. We hope that the information contained on our web site is helpful in answering any questions you may have regarding Universal Bank's products, services, locations and hours.
Universal Bank's Privacy Notice can be obtained at any Universal Bank branch location or click here to contact us. It is also available when you establish an account relationship with us and on an annual basis thereafter.