Lost or Stolen Cards

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  • ATM and Debit Cards

    If you have a lost or stolen Universal Bank ATM card or Visa Debit card, please contact our 24/7 Lost/Stolen Customer Card Service Center directly at (800) 554-8969.

  • Visa Credit Cards

    If you have a lost or stolen Universal Bank Visa credit card, please contact our 24/7 Lost/Stolen Customer Card Service Center directly at (800) 558-3424 for consumer customers and (866) 552-8855 for business customers.