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MOBILE PRIVACY DISCLOSURE

FACTS

WHAT DOES

UNIVERSAL BANK

DO WITH YOUR PERSONAL INFORMATION FROM THE MOBILE BANKING APPLICATION

 

Why?

The mobile banking application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your bank account.

 

It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline. If you decline, your mobile banking will not be affected.
  • If you later change your mind, those permissions can be updated in your device's settings.

 

What?

Some examples of information your app will request access to are:

  • Location
  • Contacts
  • Camera

 

How?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and limited access to our facilties.

 

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

 

Questions?

Please contact Universal Bank at 888-809-8282 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.

 

You can also access the Bank’s full Privacy Policy at -https://www.universalbank.com/Portals/UniversalBank/pdf/Privacy%20Notice%20rev%20092020_062821.pdf

 

Corporate Hours & Info

3455 Nogales St. Floor #2
West Covina, CA 91792
(626) 854-2818
Monday – Friday: 8:30am-5:30pm
Saturday – Sunday: Closed

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Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...

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